Framework Description
COCH Commercial Procurement Services, part of Countess of Chester Hospital NHS Foundation Trust, runs F/050 Digital Enablement and Transformation Solutions as a national framework. NHS and public sector bodies use it to appoint agile digital partners for user research, service design, product delivery and technology enablement. The framework runs to 8 February 2027, with an option to extend by up to 12 months to 8 February 2028.
Context & Use Case
Buyers use F/050 to redesign services around users and build digital products, bringing in agile partners to deliver innovation based on user experience and the outcomes they want. It covers user research, service design, product delivery and technology enablement, as well as innovation partnerships and building digital skills inside the organisation, so buyers can use it for anything from a single project to a wider transformation programme.
Scope of Services
User research and service design Agile digital product delivery Technology enablement and integration Innovation partnerships Digital capability building and training
Lots
See framework link
Who Can Apply
Suits digital agencies, user research and service design consultancies and technology partners familiar with Government Digital Service and NHS service standards. F/050 is closed to new applications and ends on 8 February 2027, or 8 February 2028 if extended, so firms not on it should prepare for the re-tender.
Buyer Benefits
Public bodies want digital partners who understand user-centred design and public sector standards. F/050 gives them a ready list of such suppliers and a faster route than a full tender. Buyers value proven discovery and delivery work, accessibility, knowledge transfer to in-house teams and clear outcomes.
Next Steps
Appointed suppliers should make the most of the remaining term by responding to call-offs with strong user research and delivery case studies. Others should watch COCH Commercial Procurement Services' software and systems frameworks page for the re-tender, and prepare case studies showing user research and delivery outcomes, team CVs, and evidence of accessibility and service standard assessments.
How Athena Can Help
Digital transformation frameworks score heavily on case studies and method. Athena's bid writing for digital agencies turns your discovery and delivery work into evidence that meets the evaluation criteria.
With F/050 nearing its end, our framework timing advice helps you plan for its re-tender and other digital routes, and our public sector tender support covers pricing and social value for agile teams. That includes a compliance check before every submission, and help showing accessibility work.



