Technology Enabled Care Products and Services
Framework Description
ESPO's Technology Enabled Care Products and Services framework (reference 203_25) covers telecare and telehealth products and services, including digital alarms, fall detectors, sensors, alarm receiving centre services and remote patient monitoring. Four lots make up the agreement, which ESPO tendered under the Public Contracts Regulations 2015; it is not a dynamic purchasing system. It runs from 18 August 2025 to 17 August 2027, with an option to extend to 17 August 2029.
Context & Use Case
Local authorities, housing providers and NHS bodies use 203_25 to support people living independently, for example by replacing analogue alarms with digital ones, adding fall detection and sensors, or running remote monitoring for patients at home. Contracts can be placed by direct award or after further competition, so buyers can order equipment quickly or compete a full monitoring service.
Scope of Services
Lot 1.1: Telecare products and associated services Lot 1.2: Telecare services Lot 2.1: Telehealth products and associated services Lot 2.2: Telehealth services
Lots
Lot 1.1 Technology Enabled Care (Telecare) Products and Associated Services; Lot 1.2 Technology Enabled Care (Telecare) Services; Lot 2.1 Telehealth Products and Associated Services; Lot 2.2 Telehealth Services
Who Can Apply
Suits telecare equipment manufacturers, alarm receiving centres and telehealth and remote monitoring providers. Applications for 203_25 are closed, so new suppliers cannot join until ESPO re-tenders, likely around 17 August 2027 or, if extended, 17 August 2029.
Buyer Benefits
Splitting products from services lets buyers keep an existing monitoring centre while buying new digital devices, or the reverse. Suppliers on the framework offer digital alarms, which matters to councils replacing analogue equipment, and the telehealth lots let health and care partners buy remote monitoring through the same agreement.
Next Steps
Appointed suppliers should prepare for further competitions with evidence of device reliability, monitoring response times and data security. Others should check the 203_25 page on espo.org for news of the extension or re-tender, and collect case studies of telecare or telehealth services delivered for councils and NHS bodies.
How Athena Can Help
Technology enabled care bids are scored heavily on service quality and data security. Athena's bid writing for call-offs can sharpen your answers on response times, digital transition and clinical safety, and model your score against rival providers.
Our framework re-tender preparation gets your application ready for 203_25's next procurement, and our public sector care bids support covers council and NHS telecare tenders let outside frameworks, and can run a compliance check on every submission before the deadline.
