Framework Description
NEPO's Tech Enabled Care, Lone Working and Digital Solutions framework covers technology for care and staff safety. It has two lots: traditional telecare and telehealth items, and lone worker, personal alarm and GPS devices. Buyers can call off by direct award. It is a standard framework, not a DPS, running to 28 February 2027 with no extension listed, so its replacement is due very soon.
Context & Use Case
Councils and care providers use the telecare lot to support people living independently, with alarms and monitoring equipment, and health bodies use telehealth items for remote monitoring. The lone worker lot supplies personal alarms and GPS devices for staff who work alone and may need to raise an alarm. Direct award lets buyers get equipment quickly.
Scope of Services
Lot 1: Traditional Telecare and Telehealth Items Lot 2: Lone Worker, Personal Alarms and GPS Devices Telecare alarms and monitoring equipment Personal alarms and GPS devices for lone workers
Lots
Lot 1: Traditional Telecare & Telehealth Items; Lot 2: Lone Worker, Personal Alarms & GPS Devices
Who Can Apply
Suits telecare, telehealth and lone worker device suppliers. Applications for this framework are closed, so suppliers not appointed cannot join it; with the term ending on 28 February 2027, the replacement procurement is the next opportunity.
Buyer Benefits
Buyers need reliable equipment for vulnerable people and staff safety, often quickly. Direct award and pre-agreed terms give fast access, and separate lots let them choose specialists for care technology and lone worker safety. Telehealth items also support remote monitoring that can reduce home visits.
Next Steps
With the end date only months away, check NEPO's framework page for the replacement now. Prepare evidence of device reliability, monitoring integration, digital readiness and user outcomes for the lot you will bid. Appointed suppliers should gather user outcome data for the re-tender.
How Athena Can Help
The replacement for this tech enabled care framework is due soon. Athena's rapid bid planning gets your bid organised quickly, and our care technology bid writers write responses on reliability, integration and outcomes for users and staff.
Our framework application management also prepares selection documents and certifications and checks them for compliance before submission. We can also model your likely score against rival suppliers and build pricing for devices and monitoring that wins and still pays.



