Newcastle Home Care Services Framework
Framework Description
Newcastle City Council's Home Care Services Framework commissions home care for eligible adults so they can live independently at home. It covers four geographic zones across Newcastle and runs to 4 September 2034 with no extension. The notice is Find a Tender 033038-2026. Providers deliver care 365 days a year, between 7am and 11pm.
Context & Use Case
The council's adult social care teams use it to arrange home care packages after assessing a resident's needs under the Care Act 2014. Packages serve older people, adults with mental health needs, physical or sensory disabilities, dementia, learning disabilities, autism and acquired brain injury, and people needing end-of-life care. Work is organised by zone.
Scope of Services
Four geographic zones across Newcastle Personal care for people aged 65 and over Care for adults with mental health needs, physical or sensory disabilities Dementia, learning disability, autism and acquired brain injury support End-of-life and palliative care Services 365 days a year, 7am to 11pm
Lots
4 geographic Zones (Lots) covering Newcastle
Who Can Apply
Suits CQC-registered home care providers with capacity in one or more Newcastle zones and trained, supervised staff. Check Find a Tender notice 033038-2026 for whether and when the framework accepts new providers, as it is not a Dynamic Purchasing System.
Buyer Benefits
The council has a duty under the Care Act 2014 to meet eligible needs, so it needs reliable, CQC-registered providers in every part of the city. Zones help it match providers to local demand, cut travel time between visits and maintain continuity of care for residents.
Next Steps
Read Find a Tender notice 033038-2026 to confirm the framework's entry route and evaluation criteria. Prepare evidence of CQC registration, staff training, safeguarding and specialist care, such as dementia and end-of-life support, and set out your capacity and recruitment plans for each zone you want to cover.
How Athena Can Help
Home care tenders are scored on quality, workforce and local capacity. Athena's home care bid writing can show how you will recruit, staff and supervise each zone and deliver person-centred care from 7am to 11pm.
Our care framework applications support helps you understand the entry route and complete the paperwork, and our adult social care tenders support helps you win home care work from other councils, with pricing that covers real costs and still makes a profit.
