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NHS Shared Business Services

Digital Workplace Solutions 2

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Framework Description

Digital Workplace Solutions 2 (SBS10510) is NHS Shared Business Services' framework for IT infrastructure, hardware, software and associated professional services. It works as a single agreement with multiple pre-approved suppliers rather than separate lots. It runs from 1 October 2025 to 30 September 2028, with an optional 12-month extension, and is a traditional framework, not a DPS.

Context & Use Case

NHS and wider public sector organisations use it to modernise legacy IT and strengthen cyber resilience: replacing servers and storage, upgrading networks, rolling out client devices and desktop operating systems, adding security products, or bringing in professional services for AI and IoT adoption. Buyers can direct award or run a further competition, with call-off documents on the Customer Framework Agreement Portal.

Scope of Services

Servers, storage and data centre infrastructure Networking Client devices and peripherals Virtualisation platforms and desktop operating systems Security products Professional services

Lots

See framework link

Who Can Apply

It suits IT infrastructure manufacturers, resellers, systems integrators and professional services firms with NHS or public sector experience. Suppliers were appointed in the initial procurement and new applications are not accepted, so newcomers must wait for the re-tender, likely between September 2028 and September 2029.

Buyer Benefits

One agreement covering infrastructure, devices and security lets buyers deliver end-to-end projects without stitching together several frameworks. Direct award suits urgent replacements and further competition tests price on larger programmes, while the extension option gives continuity during long modernisation projects.

Next Steps

Appointed suppliers should prepare for further competitions with cyber security credentials, deployment capacity and integration case studies. Others should watch the SBS10510 page on the NHS SBS site for extension and re-tender news, and use the time to win direct infrastructure contracts with public bodies and build NHS references.

How Athena Can Help

For resellers and integrators on SBS10510, Athena's infrastructure bid writing helps win further competitions with clear solution design, cyber security and delivery answers, plus pricing that stays competitive on hardware and services.

If you are outside the framework, our framework mapping and entry shows which public sector IT routes are open now and prepares you for the re-tender, and our Procurement Act bidding support helps you compete compliantly for direct tenders in the meantime.