Technology Enabled Care Services 2
Framework Description
Technology Enabled Care Services 2 is an NHS Shared Business Services framework for digital tools that let patients be monitored and supported outside hospital, including through virtual wards. It is a conventional framework, not a DPS, and runs until 10 October 2027. Six lots span remote clinical monitoring, alarm receiving centre platforms, digital alarms, activity monitoring, patient-controlled records and combined solutions.
Context & Use Case
NHS trusts and other contracting authorities use TECS 2 to buy technology that supports care at home, so patients can be monitored remotely and hospital beds are freed up. Typical purchases include remote monitoring for virtual wards, alarm and telecare platforms, and sensors that flag changes in a person's activity. The one-stop-shop lot suits buyers who want a single supplier across several of these elements.
Scope of Services
Lot 1: Remote clinical monitoring Lot 2: Alarm receiving centre platforms Lot 3: Digital alarm solutions and peripherals Lot 4: Intelligent activity monitoring Lot 5: Patient controlled personalised healthcare records Lot 6: One stop shop / combined solution
Lots
Lot 1: Remote Clinical Monitoring This lot covers solutions for monitoring patients remotely, providing healthcare professionals with the ability to track patient health data from a distance. Lot 2: Alarm Receiving Centre Platforms This lot includes platforms designed for receiving and managing alarms, ensuring timely responses to critical alerts. Lot 3: Digital Alarms Solutions and Peripherals This lot focuses on digital alarm systems and related peripherals, offering advanced solutions for alert management. Lot 4: Intelligent Activity Monitoring This lot provides solutions for monitoring activities intelligently, helping to track and analyse behavioural patterns. Lot 5: Patient Controlled Personalised Healthcare Records This lot covers systems that allow patients to control and personalise their healthcare records, enhancing patient engagement and data accuracy. Lot 6: One Stop Shop / Combined Solution This lot offers comprehensive solutions that integrate multiple services into a single, unified platform for ease of use and efficiency.
Who Can Apply
It is built for digital health, telecare and remote monitoring providers, including suppliers of patient-held record systems. The supplier list was set at award, so firms not appointed cannot join during the term. Their next chance is the re-tender, likely to come as the framework approaches its 10 October 2027 end date.
Buyer Benefits
Virtual wards and home monitoring are now central to how trusts manage demand, and TECS 2 gives them a ready-made route to proven platforms instead of a full tender each time. Buyers can take a combined solution from one supplier or buy individual components, and they look for evidence that a solution reduces admissions and supports patient independence.
Next Steps
Appointed suppliers should focus on further competitions run by trusts and keep outcome data from live deployments up to date. Suppliers not on the framework should read the lot descriptions on the NHS SBS framework page, decide which lots match their product, and start preparing for the replacement procurement ahead of the 10 October 2027 end date.
How Athena Can Help
For appointed suppliers, Athena can sharpen your responses to TECS 2 further competitions, with help with bid writing that turns deployment results into evidence evaluators can score, plus pricing that holds up against other telecare providers.
If you are aiming for the successor framework, we can map which of the six lots fits your solution and build your evidence base and compliance documents through our support getting onto frameworks, then take you through bid/no-bid planning for NHS tenders before the re-tender opens.
