West Norfolk PCN Framework Providers Home Support
Framework Description
Norfolk County Council's West Norfolk PCN Framework Providers Home Support is a Light Touch Regime framework that adds home support capacity in West Norfolk Primary Care Networks. Framework providers deliver up to 30% of allocated home support hours, with a Principal Provider keeping 70%. It runs to 30 November 2034 with no extension and has been reopened to bring in more providers.
Context & Use Case
Norfolk's adult social care and health commissioners use it to make sure vulnerable adults and older people get home support in their own communities. Framework providers work alongside the Principal Provider in each area, adding capacity and choice. The two lots are King's Lynn, with one framework provider, and Fens and Brecks, with two.
Scope of Services
Lot: King's Lynn (one provider) Lot: Fens and Brecks (two providers) Personal care and domestic support Meal preparation and medication support Social engagement, mobility and respite Care planning and integration with health services
Lots
Yes: The framework comprises two lots covering West Norfolk PCNs requiring multiple providers - King's Lynn (one provider) and Fens and Brecks (two providers). Bidders may apply for both lots.
Who Can Apply
Suits CQC-registered home support and domiciliary care providers with a workforce in or near King's Lynn or the Fens and Brecks area. Norfolk County Council has reopened the framework for these two lots, and providers can apply for one or both while the reopening window is open.
Buyer Benefits
Adding framework providers reduces the council's reliance on a single Principal Provider and builds resilience when demand rises. Geographic lots support local recruitment and continuity of care, and Light Touch procurement gives the council flexibility in how it commissions and reopens the framework.
Next Steps
Check Norfolk County Council's current tender opportunities for the reopening documents and closing date; the Contracts Finder notice is the record of the original award in January 2025. Decide whether to bid for King's Lynn, Fens and Brecks or both, and prepare evidence of CQC registration, local workforce capacity, recruitment plans and experience working with Primary Care Networks and health partners.
How Athena Can Help
Reopened care frameworks have tight windows, so preparation matters. Athena's framework reopening applications support helps you prepare and submit for the right lot on time, with the compliance documents in order.
Our domiciliary care bid writers show how you will recruit locally and work alongside the Principal Provider, and our Light Touch bidding advice explains how these care procurements work, how they are evaluated and how to compete well for a share of the hours.
