Lone Worker Protection
Framework Description
Lone Worker Protection is a Procurement for Housing framework that gives social housing landlords a compliant route to vetted lone worker safety suppliers. It covers dedicated devices, mobile apps, GPS tracking, panic buttons and accredited alarm monitoring, under a single lot for lone worker protection and associated services. The framework is live and ends on 12 February 2027, with no extension.
Context & Use Case
Housing officers, surveyors, repairs operatives and support staff often visit residents' homes alone. Landlords use the framework to equip these staff with a device or app that can raise an alarm, share their location and connect to a monitoring centre, meeting health and safety duties to a mobile workforce without running a full tender of their own.
Scope of Services
Dedicated lone worker devices Mobile safety apps GPS location tracking Panic buttons and emergency alerts Accredited alarm monitoring Associated lone worker protection services
Lots
Lone worker protection and associated services
Who Can Apply
Suits lone worker device makers, app developers and accredited alarm receiving centres that serve field-based staff. Applications for this framework are closed. It ends on 12 February 2027, so a replacement procurement is likely soon, and that is the next chance to get on.
Buyer Benefits
Buyers want staff protection they can deploy quickly across a mobile workforce, with monitoring they can rely on. Accredited alarm monitoring gives landlords assurance that an alert will be answered and escalated, and buying devices, apps and monitoring through one agreement avoids stitching together separate contracts.
Next Steps
With the framework ending on 12 February 2027 and no extension, watch the PfH Lone Worker Protection page for news of any replacement. Prepare now: monitoring accreditation, case studies with housing or other field-based workforces, data protection and device support policies. Incumbents should use the remaining months to secure call-offs and renewals while the agreement is live.
How Athena Can Help
This framework ends on 12 February 2027, so planning for any replacement should start now. Athena's bid planning and bid/no-bid tools set out what evidence you need to gather and when. When the tender opens, our framework application specialists write the narrative responses and prepare the policies and certificates.
Incumbents bidding for call-offs before February 2027 can use competitor analysis and pricing from Athena to protect their position and go into any re-tender with recent wins.
