Services Framework Water Efficiency Services
Framework Description
United Utilities Water Limited's Water Efficiency Services framework (PRO004993) delivers its AMP8 programme of water efficiency work. Awarded to three suppliers, the £35 million framework runs from 24 August 2026 to 23 August 2028. It covers domestic water audits with find-and-fix leak visits and device installation, online water surveys with device dispatch, and business water audits with behaviour change support.
Context & Use Case
United Utilities needs to cut customer water use to meet its environmental and regulatory targets. The three suppliers visit homes to find and fix leaks and fit water-saving devices, send devices to customers who complete online surveys, and audit business premises. Each visit pairs practical repairs with advice that helps customers keep usage down.
Scope of Services
Domestic water audits with leak find-and-fix Water-saving device installation in homes Online water surveys with device dispatch Behaviour change advice for customers Business water audits with leak find-and-fix Device installation and advice for business premises
Lots
Single lot
Who Can Apply
Suits water efficiency contractors and field service firms with leak repair skills and customer-facing teams. The three places are filled, so new firms cannot join until United Utilities re-tenders, likely ahead of 23 August 2028; subcontract and device supply routes may exist through the appointed suppliers.
Buyer Benefits
Three suppliers give United Utilities enough capacity to reach large numbers of homes and businesses while keeping competition on performance. Buyers value contractors who fix leaks on the first visit, record savings accurately and leave customers satisfied, since these outcomes feed into regulatory performance.
Next Steps
With only a two-year term, the next procurement will come quickly. Contractors should build evidence of household audits completed, water saved and customer satisfaction, and approach the three appointed suppliers about subcontract or device supply work. Search Find a Tender for PRO004993 to see the award details.
How Athena Can Help
A short term means the re-tender is close. Athena's bid writing and win themes service can build your case on audit volumes, measured savings and customer feedback, with pricing modelled per visit and a Bid Health Check before submission.
Our early tender preparation helps you plan the bid now, and our AMP8 framework search identifies other water company efficiency frameworks to pursue in the meantime, so you build the delivery evidence that United Utilities will look for next time.
